WELCOME
To our valued dealers and partners, congratulations on your success in the 2025 Partners in Excellence program!
On behalf of Toyota Industries Commercial Finance, we are thrilled to host you and a guest at the reward trip in Newport Beach, California, September 12-15, 2025, at the beautiful Resort at Pelican Hill.
Your award includes round-trip economy airfare for you and your guest, ground transportation to and from the resort, one room for three nights at the resort, and all scheduled group activities and meals.
If you have any questions, please feel free to contact our event team directly at support@ticfevents.com.
We look forward to welcoming you to the beautiful California coast!
John Crews
President & CEO
Duane Goldsworthy
Chief Financial Officer
Michael Schultze
Senior Director of Sales, Support & Marketing – Commercial Truck
David Cordts
Director – Sales, Sales Support and Marketing – Commercial Equipment
September 12-15, 2025
The Resort at Pelican Hill
22701 S Pelican Hill Rd South
Newport Coast, CA 92657
Registration Coming Soon
RESORT
THE RESORT AT PELICAN HILL
Perched above the picturesque coastline of Newport Beach, The Resort at Pelican Hill offers an unrivaled escape with panoramic ocean views and timeless Italian-inspired architecture. Indulge in world-class amenities, including a stunning coliseum pool, championship golf courses, and serene spa experiences. Here, luxury meets the natural beauty of Southern California, just moments from pristine beaches and coastal adventures.
Your room reservation is already confirmed and covered for the event dates. Check-in is Friday, September 12 at 4:00 PM, and check-out is Monday, September 15, at 11:00 AM.
TICF has arranged a reduced group rate for up to three days before or after the event. If you wish to extend your stay at your own expense, please indicate your preferred check-in and check-out dates when completing your registration. Extra room nights are subject to availability and are not guaranteed.
During your stay, Pelican Hill offers complimentary on-demand shuttle services throughout the resort. Please text (***)***-**** to request a shuttle.
If you have further questions about The Resort at Pelican Hill, visit their website.
AGENDA
GUEST ARRIVALS & CHECK-IN
ALL DAY
Upon arrival, you will be greeted at the airport baggage claim and escorted to your transportation to The Resort at Pelican Hill.
ARRIVAL HOSPITALITY SUITE
12:00 PM – 5:00 PM
ANDREA RESTAURANT AND TERRACE
Check in with our event team at the arrival hospitality suite, where beverages, snacks, and relaxation await.
WELCOME RECEPTION & DINNER
6:00 – 10:00 PM
COLISEUM ADULT POOL
Join your fellow TMH and Hino dealers and TICF hosts for a memorable evening inspired by the Italian Amalfi Coast. Embrace “La Dolce Vita,” with refreshing beverages and an Italian buffet, surrounded by breathtaking coastal views.
Click here for recommended attire.
GROUP BREAKFAST BUFFET
8:00 – 10:00 AM
EXECUTIVE TERRACE
Join us for a delicious optional breakfast buffet on Executive Terrace with stunning coastline views.
Click here for recommended attire.
ACTIVITIES AT LEISURE
All DAY
You will select your activity and excursion preferences during registration. Please note that there may be limited spots for each activity, so spots are first come, first serve.
Activity information will be updated here soon.
Click here for recommended attire.
COCKTAIL RECEPTION
4:00 – 6:00 PM
EXECUTIVE TERRACE
Enjoy drinks and light appetizers as the sun sets over the gorgeous California coast, before spending dinner at your leisure.
DINNER AT LEISURE
EVENING
The evening is yours. Choose to dine at a local favorite, one of the delicious restaurants on property, or even in the comfort of your room via room service. A Visa gift card will be provided to you at the Hospitality Suite and is intended to offset tonight’s dinner expenses.
Individuals are responsible for transportation to and from your dinner at leisure.
GROUP BREAKFAST AND BUSINESS MEETING
7:00 – 9:00 AM
PELICAN GRILL
Join us for an optional breakfast buffet at Pelican Grill while networking with your fellow TMH and Hino dealers. There is no official business meeting, and business attire is not required.
Click here for recommended attire.
GUESTS AT LEISURE
ALL DAY
Enjoy a round of golf or a relaxing spa treatment today. Spa or golf selections will be made during registration.
Golfers will tee off in groups of four starting at 9:05 AM, and boxed lunches will be provided on the Café Patio following the round.
Spa appointments will be based on booking selections made during registration. Lunch is at your leisure today.
Golfer attire recommendations: Proper attire is required for golf course access. Golf shoes with metal spikes are not permitted.
AWARD RECEPTION & DINNER
6:00 – 9:00 PM
EVENT LAWN & LA CAPELLA BALLROOM
TICF is thrilled to honor your achievements at tonight’s reception and dinner. Enjoy drinks and coastal views on the Event Lawn from 6:00 – 7:00 PM, then head just up the steps to La Capella Ballroom for dinner.
Individual winner photos will be taken during the cocktail reception, so a 6:00 PM arrival is requested.
Click here for recommended attire.
GUEST DEPARTURES
ALL DAY
Transportation from the resort back to the airport will be arranged on your behalf. Anticipate departing the resort 2 hours prior to your scheduled departure time. Full details about your departure will be provided at the Hospitality Suite upon your arrival.
GROUP BREAKFAST BUFFET
8:00 – 10:00 AM
EXECUTIVE TERRACE
Join us for a delicious breakfast buffet on Executive Terrace before departing.
EXCURSIONS
COMING SOON
Excursion information will be updated here soon.
ACTIVITIES
We’ve intentionally left time in the agenda for you to create your own experience. Below are some ideas and information for you to consider.
PELICAN HILL GOLF CLUB
Those who selected golf during registration will play on the Ocean North Course. Perched above the Pacific with breathtaking ocean views from nearly every hole, the Ocean North Course at Pelican Hill is a masterpiece of coastal golf. Designed by Tom Fazio, this stunning layout showcases wide fairways, dramatic elevation changes, and strategically placed bunkers that challenge players of all levels. Recognized among the best resort courses in the country, Ocean North offers world-class amenities, including GPS-equipped carts, premium club rentals from top brands, and access to the men’s and ladies’ locker rooms in the Pelican Grill Golf Clubhouse.
Golfers will tee off in groups of four, starting at 9:05 AM. Your tee time will be noted on the agenda provided to you during event check-in at the Hospitality Suite. Club rentals will be selected during registration and will be pre-placed on your designated cart prior to your round.
Golfer attire recommendations: Proper attire is required for golf course access. Golf shoes with metal spikes are not permitted.
Prepare for your day on the course here.
THE SPA AT PELICAN HILL
The Spa at Pelican Hill offers an oasis of tranquility where guests can unwind and restore balance in a breathtaking coastal setting. Designed to rejuvenate the body, mind, and spirit, this Forbes Five-Star retreat blends timeless wellness traditions with modern therapeutic techniques. The spa features serene treatment rooms, a state-of-the-art fitness center, and a peaceful relaxation lounge.
Based on selections made during registration, guests can enjoy one of the following services: an Organic Glow Facial, a Collagen Facial, a Himalayan Salt Stone Massage, or a Renewal Therapeutic Massage.
Prepare for your relaxing day at the spa here.
CRYSTAL COVE
Just a ten-minute drive from the resort sits one of the most beautiful beaches the West Coast has to offer. Distinguished as a National Natural Landmark, Crystal Cove’s three miles of pristine beach are excellent for strolling and exploring.
The Resort at Pelican Hill offers complimentary shuttles to and from Crystal Cove, as well as complimentary chairs and umbrellas at the Beachcomber Express tent. Those using the complimentary shuttle service will be provided a beach bag, equipped with towels and water, for your time at Crystal Cove. Shuttle service and chair rental can be requested at the front desk in the lobby.
Crystal Cove also offers 18 miles of scenic trails perfect for walking or jogging with incredible Pacific views. View the trail map here. While exploring, dine just feet from the shore at Beachcomber Café or the Shake Shack.
Prepare for a visit to Crystal Cove here.
FASHION ISLAND
Just a short drive from The Resort at Pelican Hill, Fashion Island is Newport Beach’s premier open-air shopping and dining destination. This upscale coastal lifestyle center features a curated mix of luxury boutiques, popular retailers, and one-of-a-kind specialty shops. Guests can explore everything from designer fashion to home décor, then savor ocean-view dining at acclaimed restaurants. With beautifully landscaped promenades, relaxing fountains, and a sophisticated yet laid-back ambiance, Fashion Island offers a quintessential Southern California shopping experience perfect for a leisurely afternoon or an elegant evening out.
Guests are responsible for arranging transportation to and from Fashion Island at their leisure.
SHERMAN LIBRARY & GARDENS
Just minutes from Pelican Hill, Sherman Library & Gardens is a hidden gem in the heart of Corona del Mar, offering a serene escape into lush botanical beauty. This charming 2.2-acre garden showcases a stunning collection of tropical plants, succulents, and seasonal floral displays, all set among tranquil fountains and shaded pathways. The on-site library preserves the rich history of the Pacific Southwest, making it a destination for both nature lovers and history enthusiasts. Visitors can also enjoy a peaceful meal at the garden café, making it the perfect spot for a relaxing afternoon immersed in nature’s beauty.
Guests are responsible for arranging transportation to and from Fashion Island at their leisure.
TRAVEL DETAILS
- Attire recommendations for each event activity are specified in the agenda section. Resort casual is recommended for the duration of the event.
- Guests will schedule a flight-booking call with our Travel Concierge during registration.
- At the time of your flight-booking call, please be prepared to communicate your flight dates, times, requests, and/or preferences with the Travel Concierge.
- If you are a Canadian citizen, a valid passport is required for travel to California. Make sure you and your guest have a valid passport with an expiration date later than March 15, 2025. (If your passport expires within six months of your travel dates, you will not be permitted to board your flight.)
- Once the Travel Concierge processes your request, you will receive your flight itinerary via email. Please note that once your flight has been booked, it is difficult to change, and any additional, non-emergency related flight changes incurred will be at your expense.
- If you wish to upgrade your flights, you can do so at your own expense after your flight has been confirmed by contacting the airline directly.
- Your room reservation is already confirmed and taken care of for the event dates. Check-in is Friday, September 12 at 4:00 PM, and check-out is Monday, September 15, at 11:00 AM.
- TICF has arranged a reduced group rate for up to three days before or after the event. If you wish to extend your stay at your own expense, please indicate your preferred check-in and check-out dates when completing your registration. Extra room nights are subject to availability and are not guaranteed.
- The destination airport is the John Wayne Airport (SNA), a 15-minute drive from the resort.
- Round-trip ground transportation will be pre-arranged for you. You will be greeted by a team member near the baggage claim holding a sign with the TICF logo, who will direct you to your driver for transfer to the resort.
- Your departure time from the resort to the airport will be scheduled in advance for you. Estimate departing from the resort approximately 2 hours prior to your scheduled flight departure. Details about your departure will be communicated at the Hospitality Suite.
- Each winner will receive a $300 Visa gift card to use toward your dinner at leisure on Saturday, September 13. The Visa gift card will be provided at event check-in at the Hospitality Suite.
- Each room will also receive a $200 Pelican Hill resort credit to use toward resort amenities, on-site shops, or other necessities.
FAQs
Your award includes round-trip economy airfare for you and your guest, round-trip ground transportation between the airport and the resort, one room for three nights at the resort, all scheduled group activities and meals, and a $300 Visa gift card to cover other expenses.
No. A Travel Concierge will contact you regarding your flights, and round-trip ground transportation between the airport and the resort will be arranged for you in advance. Additionally, your room has been confirmed and taken care of during the event dates. Check-in is Friday, September 12 at 4:00 PM, and check-out is Monday, September 15, at 11:00 AM.
The cost of economy flights for you and your guest is covered. If you wish to upgrade your flights at your personal expense, you can do so after your flight has been confirmed by contacting the airline directly.
The destination airport is John Wayne Airport (SNA).
You will be greeted by a team member near the baggage claim holding a sign with the TICF logo, who will direct you to your driver for transfer to the resort. The drive is estimated to take 15 minutes from the airport to the resort.
Upon your arrival at the resort, you will check in to the hotel at the front desk. Then, a member of our event team will escort you to our Hospitality Suite, where snacks, beverages, and relaxation await.
In September, the air temperature typically reaches a high of 75°F during the day and a low of 65°F at night.
If you are a Canadian citizen, a valid passport is required for travel to California. Make sure you and your guest have a valid passport with an expiration date later than March 15, 2025. (If your passport expires within six months of your travel dates, you will not be permitted to board your flight.)
TICF has arranged a reduced group rate for up to three days before or after the event. If you wish to extend your stay at your own expense, please indicate your preferred check-in and check-out dates when completing your registration. Extra room nights are subject to availability and are not guaranteed.
EVENT TEAM
